Patient Support
Support Throughout Treatment
A lifesaving treatment shouldn’t define your life. A bone marrow or stem cell transplant can be challenging, but you don’t have to face it alone. We’re here to support your recovery and wellbeing through every stage of your transplant journey – from preparing for treatment, to managing side effects, through to recovery and life beyond transplant.
We provide practical assistance, emotional support, and information resources designed to help you throughout your treatment. Because treatment should never feel harder than the disease itself.
Financial Assistance
Going through a bone marrow or stem cell transplant can place significant financial pressure on you and your family. Costs such as travel, accommodation, time away from work, and everyday household expenses can quickly add up during treatment and recovery.
Through our financial assistance program, we can help with essential expenses such as groceries, petrol, utility bills and other day-to-day costs, easing some of the financial stress at this challenging time.
To access support, speak with your bone marrow transplant (BMT) coordinator or hospital social worker, who can refer you to Arrow on your behalf. We’re here to help lighten the load, so you can focus on your treatment and recovery.
Emotional Support
Information Resources
Patient Information Guides
Arrow, in collaboration with patients and healthcare professionals, have developed a series of easy-to-understand guides to help patients and families better navigate the transplant journey.
These resources explain what to expect before, during, and after treatment, helping you feel more informed and prepared.
• Allogeneic Transplant Guide – where you receive blood or stem cells from a donor
• Autologous Transplant Guide – where you receive an infusion of your own blood or stem cells
• Paediatric Transplant Guide – when a child is receiving a transplant.
Webinars
Our live online webinars give you the opportunity to hear directly from healthcare professionals discussing transplant-related topics, alongside patients and carers sharing their lived experiences.
Because these sessions are held live, you can ask questions of our expert presenters and connect with others who are on a similar journey.
All webinars are delivered online via Zoom, so you can join from wherever you are.
Straight & Marrow Podcast
The Straight & Marrow Podcast explores every stage of the stem cell transplant journey—from preparation to recovery—through conversations with healthcare professionals, patients, carers, and the latest research.
This on-demand information service is designed to be highly accessible, allowing you to listen anytime, anywhere.
New episodes are released regularly and can be found on major podcast platforms.
Patient Stories
Love, Strength and the Role of a Carer: John Delves Story
When John heard the news that his wife Geraldine had blood cancer, he was devastated. “It came completely out of the blue,” he said. He remembers returning home from hospital that night, the shock still sinking in. Their dining table was set for a dinner party with friends that would never happen. As he quietly […]
The First 100 Days: A Father’s Journey Through Transplant
Adam shares his experiences navigating the first 100 days of transplant alongside his son Charlie, offering his personal perspective and tips on what families may face during this intense and uncertain time. In September 2025, my 18 year- old son Charlie was diagnosed with leukemia. He was fit, active, and had recently started a job, […]
Peter’s Journey: Back to Being the King
For many people, the phrase “sex, drugs and rock and roll” might conjure up images of an Elvis impersonator’s lifestyle. But not for Peter. “I don’t drink, I don’t smoke, I don’t do drugs,” he says. A self-confessed gym junkie and lifelong athlete, Peter has spent years playing AFL, kickboxing and bodybuilding. He believes his […]